ITEMS THAT ARE NON-REFUNDABLE: Purchases of the following products are Final and Non-Refundable: Books, Octavos, Choral Books, Orchestrations (sheet music), MP3 downloadable tracks, as well as any digitally downloaded product from our store. We will only allow returns of these products if we mistakenly sent the wrong item to you. Any return that does not comply with the above policy will, unfortunately, be subject to a restocking fee, at our discretion.